Privacy Policy

This Privacy Policy (“Policy”) describes how XIVON FX Plus (“the Company,” “we,” “our,” or “us”) collects, uses, discloses, and protects personal information obtained from users (“you,” “your”) through our website and related services (collectively, “the Site”).

By accessing or using this Site, you acknowledge that you have read, understood, and agreed to the practices described in this Policy.

1. Information We Collect
   We may collect the following types of information from users:
   1. Personal Information
      Information you voluntarily provide to us, including but not limited to:
      • Name, contact number, and email address
      • Account or profile information
      • Communication records when contacting our support or service team
   2. Technical and Usage Data
      When you access our Site, certain information is collected automatically, such as:
      • IP address and browser type
      • Device and operating system information
      • Pages viewed, visit duration, and navigation patterns
      • Cookies and similar tracking technologies
2. How We Use Your Information
   The Company uses the collected information for legitimate business purposes, including:
   • To create and manage user accounts
   • To improve our services, content, and website functionality
   • To communicate important updates, notifications, or support information
   • To analyze user behavior and enhance the overall experience
   • To comply with applicable laws and regulatory requirements
3. Data Protection and Security
   We implement strict administrative, technical, and physical safeguards to protect personal information against unauthorized access, disclosure, alteration, or destruction.
   While we strive to maintain the highest level of security, we cannot guarantee absolute protection due to the nature of online communications.
4. Cookies and Tracking Technologies
   Our Site may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.
   You may choose to disable cookies through your browser settings, but doing so may affect the functionality or usability of certain Site features.
5. Sharing and Disclosure of Information
   We do not sell, rent, or trade personal data to third parties.
   However, we may share information under the following circumstances:
   • With service providers or business partners who assist in operating our Site and services, under confidentiality obligations
   • When required by law, regulation, or legal process
   • To protect the rights, property, or safety of the Company, its users, or others
6. Data Retention
   We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
   Once data is no longer needed, it will be securely deleted or anonymized.
7. User Rights
   Depending on your jurisdiction, you may have the right to:
   • Access and request a copy of your personal data
   • Request correction or deletion of your data
   • Withdraw consent where applicable
   • Restrict or object to certain types of data processing
   To exercise these rights, please contact us via email.
8. Third-Party Links
   Our Site may include links to external websites operated by third parties.
   We are not responsible for the content, practices, or privacy standards of those websites. You are encouraged to review the privacy policies of any third-party sites you visit.
9. International Data Transfers
   If your personal data is transferred across borders, the Company ensures appropriate safeguards are in place to comply with applicable data protection regulations.
10. Updates to This Policy
    The Company reserves the right to revise or update this Policy at any time without prior notice.
    All changes will take effect immediately upon publication on this Site. Continued use of the Site following such updates constitutes your acceptance of the revised Policy.